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[james]

I have a hard disk that i want to get some files off. Every now and then it makes loud clunking noises, and it does not show up (not autodetected) when plugged into a computer (it is in a caddy). It does spin up though. I am wondering how i might go about getting files off it. it is formatted as NTFS.

[kamil]

what is the output of dmesg after plugging the caddy in?

[james]

result of running command "dmesg" and removing lines associated with the network ( | grep -v eth0)

Code: Select all

usb 2-7: new high speed USB device using ehci_hcd and address 4
usb 2-7: new device found, idVendor=05e3, idProduct=0702
usb 2-7: new device strings: Mfr=0, Product=1, SerialNumber=0
usb 2-7: Product: USB TO IDE
usb 2-7: configuration #1 chosen from 1 choice
scsi5 : SCSI emulation for USB Mass Storage devices
usb-storage: device found at 4
usb-storage: waiting for device to settle before scanning
  Vendor:           Model:                   Rev: 0811
  Type:   Direct-Access                      ANSI SCSI revision: 00
sdb : very big device. try to use READ CAPACITY(16).
sdb : READ CAPACITY(16) failed.
sdb : status=0, message=00, host=5, driver=00
sdb : use 0xffffffff as device size
SCSI device sdb: 4294967296 512-byte hdwr sectors (2199023 MB)
sdb: test WP failed, assume Write Enabled
sdb: assuming drive cache: write through
sdb : very big device. try to use READ CAPACITY(16).
sdb : READ CAPACITY(16) failed.
sdb : status=0, message=00, host=5, driver=00
sdb : use 0xffffffff as device size
SCSI device sdb: 4294967296 512-byte hdwr sectors (2199023 MB)
sdb: test WP failed, assume Write Enabled
sdb: assuming drive cache: write through
usb 2-7: reset high speed USB device using ehci_hcd and address 4
usb 2-7: reset high speed USB device using ehci_hcd and address 4
usb 2-7: reset high speed USB device using ehci_hcd and address 4
usb 2-7: reset high speed USB device using ehci_hcd and address 4
usb 2-7: reset high speed USB device using ehci_hcd and address 4
usb 2-7: reset high speed USB device using ehci_hcd and address 4
sd 5:0:0:0: SCSI error: return code = 0x00050000
end_request: I/O error, dev sdb, sector 0
Buffer I/O error on device sdb, logical block 0
usb 2-7: reset high speed USB device using ehci_hcd and address 4
usb 2-7: reset high speed USB device using ehci_hcd and address 4
usb 2-7: reset high speed USB device using ehci_hcd and address 4
usb 2-7: reset high speed USB device using ehci_hcd and address 4
usb 2-7: reset high speed USB device using ehci_hcd and address 4
usb 2-7: reset high speed USB device using ehci_hcd and address 4
sd 5:0:0:0: SCSI error: return code = 0x00050000
end_request: I/O error, dev sdb, sector 0
Buffer I/O error on device sdb, logical block 0
usb 2-7: reset high speed USB device using ehci_hcd and address 4
usb 2-7: reset high speed USB device using ehci_hcd and address 4
usb 2-7: reset high speed USB device using ehci_hcd and address 4
usb 2-7: reset high speed USB device using ehci_hcd and address 4
usb 2-7: reset high speed USB device using ehci_hcd and address 4
usb 2-7: can't restore configuration #1 (error=-32)
usb 2-7: USB disconnect, address 4
sd 5:0:0:0: scsi: Device offlined - not ready after error recovery
sd 5:0:0:0: SCSI error: return code = 0x00050000
end_request: I/O error, dev sdb, sector 0
Buffer I/O error on device sdb, logical block 0
unable to read partition table
sd 5:0:0:0: Attached scsi disk sdb
sd 5:0:0:0: Attached scsi generic sg1 type 0
usb-storage: device scan complete
usb 2-7: new high speed USB device using ehci_hcd and address 5
usb 2-7: new device found, idVendor=05e3, idProduct=0702
usb 2-7: new device strings: Mfr=0, Product=1, SerialNumber=0
usb 2-7: Product: USB TO IDE
usb 2-7: configuration #1 chosen from 1 choice
scsi6 : SCSI emulation for USB Mass Storage devices
usb-storage: device found at 5
usb-storage: waiting for device to settle before scanning
  Vendor:           Model:                   Rev: 0811
  Type:   Direct-Access                      ANSI SCSI revision: 00
sdb : very big device. try to use READ CAPACITY(16).
sdb : READ CAPACITY(16) failed.
sdb : status=0, message=00, host=5, driver=00
sdb : use 0xffffffff as device size
SCSI device sdb: 4294967296 512-byte hdwr sectors (2199023 MB)
sdb: test WP failed, assume Write Enabled
sdb: assuming drive cache: write through
sdb : very big device. try to use READ CAPACITY(16).
sdb : READ CAPACITY(16) failed.
sdb : status=0, message=00, host=5, driver=00
sdb : use 0xffffffff as device size
SCSI device sdb: 4294967296 512-byte hdwr sectors (2199023 MB)
sdb: test WP failed, assume Write Enabled
sdb: assuming drive cache: write through
usb 2-7: reset high speed USB device using ehci_hcd and address 5
usb 2-7: reset high speed USB device using ehci_hcd and address 5
usb 2-7: reset high speed USB device using ehci_hcd and address 5
usb 2-7: reset high speed USB device using ehci_hcd and address 5
usb 2-7: reset high speed USB device using ehci_hcd and address 5
usb 2-7: reset high speed USB device using ehci_hcd and address 5
sd 6:0:0:0: SCSI error: return code = 0x00050000
end_request: I/O error, dev sdb, sector 0
Buffer I/O error on device sdb, logical block 0
usb 2-7: reset high speed USB device using ehci_hcd and address 5
usb 2-7: can't restore configuration #1 (error=-32)
usb 2-7: USB disconnect, address 5
sd 6:0:0:0: scsi: Device offlined - not ready after error recovery
sd 6:0:0:0: SCSI error: return code = 0x00050000
end_request: I/O error, dev sdb, sector 0
Buffer I/O error on device sdb, logical block 0
sd 6:0:0:0: rejecting I/O to offline device
Buffer I/O error on device sdb, logical block 0
unable to read partition table
sd 6:0:0:0: Attached scsi disk sdb
sd 6:0:0:0: Attached scsi generic sg1 type 0
usb-storage: device scan complete
usb 2-7: new high speed USB device using ehci_hcd and address 6
usb 2-7: new device found, idVendor=05e3, idProduct=0702
usb 2-7: new device strings: Mfr=0, Product=1, SerialNumber=0
usb 2-7: Product: USB TO IDE
usb 2-7: configuration #1 chosen from 1 choice
scsi7 : SCSI emulation for USB Mass Storage devices
usb-storage: device found at 6
usb-storage: waiting for device to settle before scanning
  Vendor:           Model:                   Rev: 0811
  Type:   Direct-Access                      ANSI SCSI revision: 00
sdb : very big device. try to use READ CAPACITY(16).
sdb : READ CAPACITY(16) failed.
sdb : status=0, message=00, host=5, driver=00
sdb : use 0xffffffff as device size
SCSI device sdb: 4294967296 512-byte hdwr sectors (2199023 MB)
sdb: test WP failed, assume Write Enabled
sdb: assuming drive cache: write through
sdb : very big device. try to use READ CAPACITY(16).
sdb : READ CAPACITY(16) failed.
sdb : status=0, message=00, host=5, driver=00
sdb : use 0xffffffff as device size
SCSI device sdb: 4294967296 512-byte hdwr sectors (2199023 MB)
sdb: test WP failed, assume Write Enabled
sdb: assuming drive cache: write through
sdb:<6>usb 2-7: reset high speed USB device using ehci_hcd and address 6
usb 2-7: reset high speed USB device using ehci_hcd and address 6
usb 2-7: reset high speed USB device using ehci_hcd and address 6


[kamil]

mieh, it is not looking good try

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dd if=/dev/sdb of=/path_to_a_lot_of_storage/file.dump

[james]

result:

Code: Select all

/home/james # dd if=/dev/sdb of=file.dump
dd: opening `/dev/sdb': No such file or directory


I guess ill have to give up, the errors in demsg do not sound promising.

[kamil]

so it is not even initializing the device properly not much can be done there... you can send it to IBM for data recovery but that is co$tly.

[Brett]

I know you guys are going to think this is bullshit... but try this as a last resort.....

get the hard drive and wrap it in a plastic bag, make sure its air tight... then put it in the freezer overnight.....

In the morning grab it out and connect it to the caddy as quickly as possible try and leave it in the bag to prevent condensation....

this may allow you access to the drive long enough to get your data off.